You can extend the warranty for many everyday electronics and household appliances you buy directly with your ZEN card, as long as you register the product in the ZEN.COM app within 90 days of purchase. The list below follows the product categories defined in the ZEN.COM Extended Warranty Terms. The items mentioned are examples of what may fall under each category.
ZEN.COM Extended Warranty availability update
With the launch of the new ZEN Personal subscription plans, ZEN.COM Extended Warranty is available to residents of Poland, Czechia, Hungary, Romania, and Lithuania.
If you live in one of these countries, you can continue to register eligible products purchased with your ZEN card.
If you live elsewhere, you can’t register new products for ZEN.COM Extended Warranty for now. Products you registered before this change remain covered until the coverage end date shown in your ZEN.COM app.
Eligible product types
ZEN.COM Extended Warranty covers items such as:
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Audio and video equipment
Televisions, home cinema projectors, home entertainment systems, cameras, video cameras. - GPS systems
- Mobile phones
- Electric gardening tools
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Communication and computing equipment
Desktop PCs, laptops, monitors, photocopiers, fax machines, scanners, game consoles, modems, notebooks, and tablet computers. - Computer software and computer accessories
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Electrical household appliances
Washing machines, tumble dryers, washer-dryers, dishwashers, cookers, ovens, refrigerators, vacuum cleaners, clothes irons, toasters, electric toothbrushes.
Non-eligible product types
ZEN.COM Extended Warranty does not cover items such as:
- Non-electrical items
- Motorized vehicles or anything similar, including scooters, bicycles, watercraft, caravans, trailers, hovercraft, aircraft, and any parts or accessories for these items
- Boilers or furnaces
- Consumable items or items designed to be discarded after use, such as bulbs, fuses, batteries, rechargeable batteries, chargers, filters, belts, bags, or printer cartridges
To see the full list of products, costs, situations, and damage types not covered by the ZEN.COM Extended Warranty, see: What is not covered by ZEN.COM Extended Warranty?
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