You can quickly check all products you’ve already registered for ZEN.COM Extended Warranty. This helps you see when each warranty starts, whether it’s active, and what you can do next if something needs repair.
ZEN.COM Extended Warranty availability update
With the launch of the new ZEN Personal subscription plans, ZEN.COM Extended Warranty is available to residents of Poland, Czechia, Hungary, Romania, and Lithuania.
If you live in one of these countries, you can continue to register eligible products purchased with your ZEN card.
If you live elsewhere, you can’t register new products for ZEN.COM Extended Warranty for now. Products you registered before this change remain covered until the coverage end date shown in your ZEN.COM app.
Before we start
To access your registered products, make sure you have an active plan that includes ZEN.COM Extended Warranty: Better, Best, ZEN, Smart (Business), or Enterprise (Business).
- Better, Best, and ZEN plans include 1 year of ZEN.COM Extended Warranty.
- Smart (Business) and Enterprise (Business) plans include 1 year of ZEN.COM Extended Warranty for products purchased using the ZEN card, and 2 years of ZEN.COM Extended Warranty for products purchased using the ZEN PRO card.
How to view your registered products
- Log in to your ZEN.COM app and select “Zenefits” from the bottom menu.
Business account: select “More ZEN” instead. - Tap “Extended Warranty”.
- If you haven’t added any products yet, you’ll see a welcome screen where you can register your first product.
- If you already registered products, you’ll see a list of all accepted items or your product application status.
What you’ll see in the product list
Each product shows a status to help you understand what’s currently covered:
-
Manufacturer’s warranty active
You’ll see the date when your ZEN.COM Extended Warranty will begin. -
Manufacturer’s warranty expired, ZEN.COM Extended Warranty active
Tap the product to see full details or submit a claim request. -
Both warranties expired
You’ll see the full warranty periods for reference.
If you already submitted a request for repair cost reimbursement, you’ll find its status inside your product’s details.
How to delete a registered product
You can delete a product anytime by selecting “Delete product” at the bottom of its details.
Important
If you delete a product more than 90 days after purchase, its ZEN.COM Extended Warranty will be permanently cancelled and can’t be added again.